At CloudSpace, your privacy and trust are our top priority. We are committed to handling your personal information and stored content responsibly, securely, and transparently. This Privacy Policy ("Policy") explains how we collect, use, and protect your information when you use the CloudSpace app, EasyPaisa subscription flow, cloud storage features, and related services ("Service").
By subscribing to or using CloudSpace through the EasyPaisa payment gateway, you agree to the terms of this Policy. If you do not agree, you may discontinue use of the Service at any time.
By creating an account, subscribing to, or using our Service, you consent to the collection and processing of your information as described in this Policy, including subscription and billing data where applicable.
We may update this Policy periodically to reflect improvements, legal requirements, or new features. Updated versions will be made available on our platform, and we encourage you to review them from time to time.
We collect only the information necessary to provide, maintain, secure, and improve your cloud storage experience.
Account Details – Name, mobile number, or email address used for registration and verification.
When you subscribe via EasyPaisa, we may collect and process subscription-related data including your mobile number (MSISDN), EasyPaisa transaction details, subscription plan, subscription status, billing cycle information, and recurring payment authorization status.
Payments are processed securely through EasyPaisa and authorized payment partners. CloudSpace does not store sensitive payment credentials such as EasyPaisa PINs or passwords.
Device Data – Device type, operating system, network details, and app version.
Usage Logs – Anonymous activity data, timestamps, error reports, storage usage, and technical information used for performance improvement, security, and troubleshooting.
Cloud Storage Data – Files and content that you choose to upload, store, manage, or access through CloudSpace in order to provide the cloud storage functionality.
Feedback, support requests, or surveys provided voluntarily to help us improve the Service.
We use this information to:
CloudSpace offers the following subscription plans:
An initial charge of Rs. 1 may be collected as a trial charge to activate the subscription and complete account linking. The Rs. 1 trial charge does not represent the full subscription fee. The applicable subscription fee will be charged after the trial period unless you cancel your subscription before the trial period ends.
Subscriptions automatically renew according to the selected monthly or yearly billing cycle unless cancelled by you through the CloudSpace application.
Certain features may require permissions such as storage/file access, notifications, and internet access.
Permissions are used only for their stated purposes and can be managed through device settings.
CloudSpace may use trusted third-party services such as analytics providers, hosting/cloud infrastructure providers, and EasyPaisa billing systems to operate and improve the Service.
These partners may use cookies or anonymous identifiers to analyze usage trends, maintain service functionality, and support subscription management. Appropriate confidentiality and data protection obligations apply to relevant third-party providers.
We use industry-standard safeguards to protect account information and stored data against unauthorized access, alteration, disclosure, or loss. While no system is fully secure, we continuously work to improve our security measures.
We do not intentionally collect sensitive personal data such as race, religion, political views, or health information. Please avoid uploading or sharing sensitive personal information unless necessary for your intended use of the Service.
You may:
We retain personal information and stored content only for as long as necessary to provide the Service, manage subscriptions and billing, resolve disputes, comply with legal obligations, and enforce our agreements.
When information is no longer required, we take reasonable steps to securely delete or anonymize it, subject to applicable legal and regulatory requirements.
We do not sell or rent your personal information. We may share information only where necessary to provide and operate the Service, including:
This Privacy Policy is governed by the laws of the Islamic Republic of Pakistan and complies with applicable regulations.
The Service may integrate with or contain links to third-party services, including EasyPaisa, hosting providers, analytics services, cloud infrastructure providers, and other service providers. We are not responsible for the independent privacy practices of third-party services. We encourage you to review the applicable privacy policies of those services.
We value your trust and are here to assist with questions or concerns regarding privacy, storage, subscriptions, recurring billing, or cancellation requests.
For support, contact: